Shipping & Booking Policy
Express Delivery & Booking Information
Nationwide doorstep shipping timelines, delivery fees, and order verification guidelines.
Nationwide Express Delivery Network
Solozora provides reliable, express doorstep delivery across all 64 districts in Bangladesh through our network of integrated courier partners.
1. Shipping Rates & Delivery Timelines
| Delivery Region | Shipping Fee | Estimated Delivery Time | Free Shipping Eligibility |
|---|---|---|---|
| Inside Dhaka Division | ৳60 | 24 to 48 Hours | Free on orders over ৳1,000 |
| Outside Dhaka (All 64 Districts) | ৳120 | 48 to 72 Hours | Free on orders over ৳1,000 |
2. Order Confirmation Protocols
- Digital Payment Orders: Confirmed automatically and dispatched within 12 hours.
- Cash on Delivery (COD) Orders: Confirmed via SMS OTP or verification phone call by our customer care team before parcel dispatch.
3. Real-Time Tracking
Every dispatched parcel receives a unique tracking number. You can monitor your shipment milestones in real time on our Track Order page.
Need further assistance or have questions?
Our dedicated customer care team is available daily from 9:00 AM to 10:00 PM to help you.